Essential Coaching Skills to elevate the effectiveness of the Business Coach.
Differentiating skills that will accelerate performance and engagement.
Support your Leaders in developing a set of competencies in great demand today.
Do your Coachees want more sales and stronger customer relationships?
A series of coaching courses on how to maximize the use of MBTI at work.
As virtual becomes the norm, maximize the effectiveness of individuals and teams.
Support your team leaders and members in optimizing teams and creating more value.
Each course has all the learning materials you need to prepare for your practice session with Dr. Dan. You will be practicing the skill specific to the course and you will be able to apply the learning immediately.
Dr. Dan will offer you feedback ensure you learn at your best. You will receive a Certificate of Completion for your professional development reporting.
Dr. Dan offers over 70 continuing education courses for Business Coaches. Each course comes with a 60 minute practice coaching session with Dr. Dan where you will practice the coaching skill. The first step is to send an email to Dr. Dan and he will send you the Impact Business Coaching Learning Assessment. The purpose of the assessment is to determine your Business Coaching educational needs. You will receive your custom learning plan within 2 business days from Dr. Dan. You can choose to follow your learning plan or enrol in other courses of your choosing. Once you enrol, you will receive your course materials and can book your meeting with Dr. Dan. Meetings with Dr. Dan are either by phone or video conferencing – your choice.
Use the contact form below to get a free learning assessment. Dr. Dan will send you a report outlining his recommendations for your customized learning plan.
Based on your Learning Assessment, your Customized Learning Plan is Dr. Dan's recommendation on a suggested approach to accelerate your development as a Business Coach.
Each Impact Coaching Course comes with a 60 minute practice meeting with Dr. Dan. Each practice session is customized to your individual opportunities.
When you complete any Impact Coaching Course you receive a Certificate of Completion for your professional development reporting.
Impact Training and Development, Inc. offers two programs for Business Coaches looking to start or expand their existing coaching practices.
Program: TAKE FLIGHT is a Business Coaching Program for Business Coaches either considering or starting a new Business Coaching Practice.
A Coaching Business is a rich and rewarding career. Ambitious clients, supporting important career and life decisions, substantial income potential and the freedom to create your own path. Dr. Dan uses his over 30 years of Business Coaching experience to support you in launching your Business Coaching Career. Some focus areas include:
Program: ACCELERATE is a Business Coaching Program for Business Coaches who have their own practices and are looking to expand and take them to a new level. Do you want your Business Coaching Organization to get to the next level: # or types of clients? Income? Fulfillment? Dr. Dan will support you in ACCELERATING your Coaching Business by:
The greatest insights come from listening. Paying attention to understand the ‘why” behind what is being said is real listening. It is more than not interrupting or waiting for your turn to talk, listening to understand takes practice and discipline to support and connect with your coachees for increased performance and engagement.
Course Outcomes: 1. Adjust easily to the coachee’s agenda 2. Hear the coachee’s expectations about what is and is not possible 3. Confirm understanding by observing and interpreting non-verbal signals (e.g., body language, facial expressions, tone of voice, etc.) 4. Use positive body language and non-verbal signals to demonstrate openness and undivided attention 5. Demonstrate active listening by seeking clarification, rephrasing the coachee’s statements and summarizing to check understanding 6. Encourage the coachee to “say more”–create a positive climate for the coachee to express his/her feelings, perceptions, concerns, suggestions, etc. 7. Acknowledge the coachee’s ideas and suggestions and build on them in discussions 8. Offer non-judgmental responses that encourage the coachee to explore and validate his/her feelings, concerns and aspirations 9. Use silence as an appropriate intervention to elicit more information 10. Listen to the coachee’s emotional undercurrents 11. Pay attention to what the coachee isn’t saying about issues discussed
Being able to initiate change and inspire your peers are key behaviours to develop for the modern workplace. As organizations move away from top-down mindsets and aim to prioritize collaborative innovation, the ability to guide effectively without assigned authority is essential. By developing strategic skills, we can play a key role in supporting business goals.
In this course you will learn communication strategies to have greater influence at the most crucial times.
When remote workplaces are the norm, optimizing digital experiences is a must. How can we ensure that every virtual interaction is informative, meaningful, and stimulating? Understanding which tools promote efficacy and which structures encourage collaboration will give you the edge you need to conduct impactful interactions.
In this course you will learn how to use your communication skills to lead collaboratively in a virtual environment.
When we see ourselves as we truly are, we are more confident and more creative; we make better decisions and communicate more effectively; and we’re better and more effective coaches. Carl Jung said “Your visions will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.”
Outcomes of this course:
Difficult conversations are part of managing a team of different people, with different needs and personalities. To become effective leaders, we need to develop strong communication skills. Mastering how to communicate openly and getting comfortable with challenging conversations are essential for good leadership.
In this course you will learn how to have difficult conversations to ensure the conversation is productive and as painless as possible.
A sales experience has multiple variables: your customer and their personality, your product or service, and your sales channel, among many. But an effective sales strategy can help you confidently navigate any sales situations. By defining the key steps in successfully closing a sale, you can aim to hit the mark every time.
Course Outcomes: 1. What is Closing a Sale? 2. Why is it important to understand how to Close a Sale? 3. Closing a Sale Knowledge Primer 4. How to Close a Sale 5. Situations when to apply the learning 6. How to evaluate success in Closing a Sale
The ability to think creatively and solve a given problem is an essential strength in many disciplines. It allows you develop new ideas and explore different solutions. Learning and understanding the logic behind the defined process of creative problem solving will help you tackle a number of challenges.
Courses Outcomes:
1. What is Creative Problem Solving?
2. Why is it important to know about Creative Problem Solving?
3. Creative Problem Solving Knowledge Primer
4. How to creative problem solve
5. Situations when to apply the learning
6. How to evaluate the success of Creative Problem Solving
Being a leader means having difficult conversations. Whether it’s a rough patch with a valued employee or a disagreement between peers, conflict in the workplace is not uncommon. With reliable personality type assessments, you can gain valuable insights to help you manage conflict. Acknowledging the different personas and behaviours of the groups you work with is crucial to effective conflict resolution.
Course Objectives: 1. What is Using Type to Solve Conflicts? 2. Why is it important to Use Type to Solve Conflicts? 3. Using Type to Solve Conflicts Knowledge Primer 4. How to use type to solve conflicts 5. Situations when to apply the learning 6. How to evaluate success in Using Type to Solve Conflicts
Leading and managing a group of diverse personalities can be challenging. As leaders, we need to be able to adapt our communication style to connect effectively with each individual. With deep understanding of personality type, strong leaders can build meaningful and authentic relationships that value the diversity of our groups.
Course Objectives: 1. What are Communication Strategies Using Type? 2. Why is it important to understand Communication Strategies Using Type? 3. Communication Strategies Using Type Knowledge Primer 4. How to utilize communication strategies using type 5. Situations when to apply the learning 6. How to evaluate success in Communication Strategies Using Type
Through challenging times, workplaces change and adapt to remain operational. This can be difficult for some individuals. Whether it’s organizational restructuring or transitioning to remote work, as leaders, we have a responsibility to help employees confidently manage change. By understanding personality type, we can work to best support our teams.
Course Objectives: 1. What is Managing Change Using Type? 2. Why is it important to Managing Change Using Type? 3. Managing Change Using Type Knowledge Primer 4. How to manage change using type 5. Situations when to apply the learning 6. How to evaluate success in Managing Change Using Type
Personality type assessments provide essential insights into a person’s behaviours and thought-processes. These resources can help leaders make decisions that are in the best interest of the individuals and groups they manage. A comprehensive understanding of personality type allows you to manage effectively and thoughtfully, without sacrificing performance.
Course Objectives: 1. What is Problem Solving and Decision Making using Type? 2. Why is it important to use type to problem solve and make decisions? 3. Problem Solving and Decision Making using Type Knowledge Primer 4. How to problem solve and make decisions using type 5. Situations when to apply the learning 6. How to evaluate success in Problem Solving and Decision Making using Type
When people are not located in the same office, challenges start to surface. Successful remote workers have learned that building relationships and understanding the styles of others are keys to working remotely successfully. The world is changing and the skills will support performance and engagement in the future.
Course Objectives: 1.What is Working Remotely More Productively Using MBTI? 2.Why is it important to understand how to Work Remotely More Productively Using MBTI? 3.Working Remotely More Productively Using MBTI Knowledge Primer 4.How to Work Remotely More Productively Using MBTI 5.Situations when to apply the learning 6.How to evaluate success in Working Remotely More Productively Using MBTI
Being emotionally intelligent describes a complex ability to regulate emotions, empathize with others and demonstrate resiliency. When you develop your emotional intelligence you become a better leader, co-worker, and team member. With enriched relationships and an increase in influence skills, increasing emotional intelligence will greatly support many aspects of your life.
Course Objectives: 1.What is Increasing Emotional Intelligence Using the MBTI? 2.Why is it important to Increase Emotional Intelligence Using the MBTI? 3.Increasing Emotional Intelligence Using the MBTI Knowledge Primer 4.How to Increase Emotional Intelligence Using the MBTI 5.Situations when to apply the learning 6.How to evaluate success in Increasing Emotional Intelligence Using the MBTI 
Connecting and interacting with our peers is an integral part of the workplace, but in-person experiences are difficult to replicate in digital spaces. Keeping remote teams involved in company procedure and up-to-date on business news is critical in virtual work environments. By identifying ways to help team feel connected, we can maximize and maintain employee engagement.
Course Outcomes: 1. What is Staying Engaged in a Virtual Environment? 2. Why is it important to know about Staying Engaged in a Virtual Environment? 3. Staying Engaged in a Virtual Environment Knowledge Primer 4. How to Stay Engaged in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Staying Engaged in a Virtual Environment
When remote workplaces are the norm, optimizing digital experiences is a must. How can we ensure that every virtual interaction is informative, meaningful, and stimulating? Understanding which tools promote efficacy and which structures encourage collaboration will give you the edge you need to conduct impactful meetings.
Course Outcomes: 1. What is Leading Impactful Meetings in a Virtual Environment? 2. Why is it important to know about Leading Impactful Meetings in a Virtual Environment? 3. Leading Impactful Meetings in a Virtual Environment Knowledge Primer 4. How to Lead Impactful Meetings in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Leading Impactful Meetings in a Virtual Environment
Meetings are opportunities for collaboration and innovation. Sharing ideas, knowledge, and expertise leads to critical business improvements and advancements. It can be challenging to replicate this experience online. By mastering digital tools and improving communication channels, virtual environments can become hotspots for meaningful interactions and cooperation.
Course Outcomes: 1. What is Getting Impactful Feedback in a Virtual Environment? 2. Why is it important to know about Getting Impactful Feedback in a Virtual Environment? 3. Getting Impactful Feedback in a Virtual Environment Knowledge Primer 4. How to Get Impactful Feedback in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Getting Impactful Feedback in a Virtual Environment
Presenting impactful ideas and concepts to a group of engaged participants is a great feeling. Presenting the same content online can be a bit more challenging. How do you make sure your remote viewership feels involved and invested in your presentation? Following key steps can help you effectively deliver an outstanding presentation to an engaged audience.
Course Outcomes: 1. What is Making Effective Presentations in a Virtual Environment? 2. Why is it important to know about Making Effective Presentations in a Virtual Environment? 3. Making Effective Presentations in a Virtual Environment Knowledge Primer 4. How to Make Effective Presentations in a Virtual Environment 5. Situations when to apply the learning 6. How to evaluate the success of Making Effective Presentations in a Virtual Environment 
Every person on a team plays a critical role in addressing business needs. To tap into the full potential of each employee, we need to understand what added skills, knowledge, and value they bring to the company strategy. By optimize and maintaining effective teams, we not only maximize performance, but aim to surpass business goals.
Course Outcomes: 1. What is Team Optimization? 2. Why is it important to know about Team Optimization? 3. Team Optimization Knowledge Primer 4. How to optimize teams 5. Situations when to apply the learning 6. How to evaluate the success of Team Optimization
Not every team is a successful one, but winning teams have a few things in common: strategic direction, purpose, and common goals. A team charter creates focus. By providing team members with key concepts, ideas, and roadmaps to unite around, we can help guide them towards success.
Course Outcomes: 1. What is a Team Charter? 2. Why is it important to know about Team Charters? 3. Team Charters Knowledge Primer 4. How to build an effective team charter 5. Situations when to apply the learning 6. How to evaluate the success of Team Charters
Marketing professionals understand the importance of strategy. Every team member is a critical part of a complex puzzle. To tap into a team’s full potential and effectively tackle important projects, we need to make the most of each person’s strengths. By optimizing team resources and providing proper guidance, a marketing team can hit every assignment out of the ballpark
Course Outcomes: 1. What is Marketing Team Optimization? 2. Why is it important to know about Marketing Team Optimization? 3. Marketing Team Optimization Knowledge Primer 4. How to optimize a marketing team 5. Situations when to apply the learning 6. How to evaluate the success of Marketing Team Optimization
We all know the importance of leadership skills: communication, managements, problem-solving, and decision-making, among many. A leadership team is made of high-performing, high-achieving individuals, but the success of the team depends of maximizing resources and strengths. By optimizing your experienced leadership team, you will ensure organizational success.
Course Outcomes: 1. What is Leadership Team Optimization? 2. Why is it important to know about Leadership Team Optimization? 3. Leadership Team Optimization Knowledge Primer 4. How to optimize a leadership team 5. Situations when to apply the learning 6. How to evaluate the success of Leadership Team Optimization Copyright 2022 © All Rights Reserved | Impact Training and Development, Inc.
